Tableau Business Intelligence Success In The Healthcare Industry
Every day we hear success stories relating to organizations that have used Tableau business intelligence to improve their business. Take Barnes-Jewish hospital for example. The hospital is at Washington University, and is the biggest hospital in Missouri. Each year it has over 80,000 emergency room visits, and treats over 50,000 in-patients. On the U.S. News & World Report, it always ranks highly as one of the best hospitals in the U.S. But even though this hospital is of a particularly high caliber, it suffers the same organizational issues as all organizations, for example ensuring it has the correct staffing levels to cater for demand whether that is high or low.
Business Intelligence To Revolutionize Staffing
When hospital wide changes were being implemented regarding staffing and time schedules, the organization took the opportunity to sort out budget issues caused by labor overruns. In order to do this, staffing levels had to be optimized. The project team required a solution that could change processes in the organization and provide improved transparency, while being useable for all employees.
When choosing their business intelligence product – the hospital prioritized ease of use over everything else. Having an easier to use business intelligence solution frees up the project team to perform more technical work than just creating reports. Being able to visualize the data was also a plus; as for all the employees who would be using it it would generate interest. After downloading the free trial of Tableau and covering the online training modules, the project team were impressed with its ease of use, and were confident that the product would be easy to use for thousands of users with little or no training.
Business Intelligence From Multiple Data Sources
The Barnes-Jewish hospital team has taken advantage of Tableau Software’s ability to access data in the hospitals databases, including those that are SQL, DB2, Oracle, Access, and spreadsheets. Analyzing two years of daily labor activity data was an easy task for Tableau, and let them identify areas for improvement. In the end, this has saved the hospital millions of dollars, and means that they no longer go over budget where staffing is concerned. Soon the hospital project team will integrate Tableau technology into nurses’ workstations, to aid nurses in working efficiently and giving them access to data and applications.
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